‍1. What Information We Collect

When you visit our website or submit an enquiry form, we may collect the following personal information:

• Full name
• Email address
• Phone number

We may also collect non-personal information such as:

• Browser type, operating system, and IP address
• Website usage data via cookies and analytics tools (e.g. Google Analytics)

2. How We Use Your Information

We use your personal information to:

• Respond to your enquiries or requests
• Provide and improve our services
• Monitor website performance and user behaviour for analysis and improvement
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your data with:

• Third-party service providers (e.g. analytics tools, web hosting providers)
• Law enforcement or regulatory bodies if required by law

4. Cookies and Tracking Technologies

Our website uses cookies and tracking technologies (including Google Analytics) to understand how users interact with our site. You can manage cookie preferences via your browser settings.

5. International Data Transfers

As an Australian-based company serving clients globally, your data may be transferred outside your jurisdiction. We take steps to ensure that such transfers comply with applicable data protection laws.

6. Data Security

We take reasonable steps to protect the personal information we hold from misuse, interference, and loss, as well as unauthorised access, modification, or disclosure.

7. Access and Correction

You have the right to request access to or correction of your personal information. To do so, please contact us using the details below.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or the way your information is handled, please contact us:

Email: hello@createexpectations.com.au
Phone: (03) 9543 9967

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